DragonEx, a Singapore-based cryptocurrency exchange notifies its users that the platform has suffered a hack, in an official announcement posted on its Telegram Channel on March 25.
Described as “attacks from hackers” the incident has resulted in the transfer and theft of both “users […] and Platform crypto assets.” As per the announcement, the hack occurred on March 24 and was immediately detected by DragonEx. An admin from the exchange notified users that:
“Part of the assets were retrieved back, and we will do our best to retrieve back the rest of stolen assets. Several Judicial administrations were informed about this cyber crime case including Estonia, Thailand, Singapore, HongKong etc. and we’re assisting policemen to do investigation. All platform services will be closed and the accurate assets loss recovery situation will be announced in a week.”
The admin further added in regards to user losses:
“DragonEx will take the responsibility no matter what.”
At the press time, the amount of cryptocurrency involved wasn’t disclosed. A Second admin post warned users that official DragonEx customer services support never requests sensitive information such as “passwords, Email verification code, GA code, SMS code, and private key for transfer.”
This second post asked users to be vigilant against suspect communications. Additionally, the platform provided contact details for users to seek official assistance in regard to safeguarding the integrity of private data.
Another post published on March 26, the exchange admin issued an update at the Telegram channel, wherein 20 wallet addresses have been identified, from which the stolen assets are believed to have been transferred. Notably, each address seems to be corresponding to a unique cryptocurrency, 20 addresses for 20 different cryptos including Bitcoin (BTC), Ethereum (ETH), EOS, Ripple (XRP), and Litecoin (LTC) addresses among other large and smaller market cap altcoins.
The update appeals to channel readers, states:
“We earnestly request help from all our fellow exchanges and other industry strength, please help us to investigate and traced the assets, freeze them and stop the assets flows.”
Another hack or attempted hack is suspected over Cryptocurrency Exchange, Coinbene, though the platform claims it is under Unscheduled Maintenance, users and other claims that its a hack. In mid-January of this year, Cryptopia a New Zealand- based exchange suffered a $16 million hack. After a series of investigations, the exchange recently resumed trading for 40 crypto trading pairs.
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